Domiciliary Care Coordinator
Key Information:
- Salary: £27,000
- Job Type: Full Time/Permanent/on-site
- Weekend Availability: Weekend working will be required to work on call as part of a team on a rota basis
- Mileage Rate: Ability to claim some mileage expenses through Payroll at 35p per mile
Why Join Us?
- Local Assignments: We try to match you with clients near you to minimise travel
- Training Incentives: Earn £200 upon completing mandatory e-learning
- Refer-a-Friend: Earn £400 for referring friends to join us
- WageStream: Access wages early for added flexibility
- Blue Light Card: Discounts and benefits for emergency service workers
- Free DBS - Company paid DBS
- Mobile Phone - Company Mobile Phone provided for work purposes
- Paid Annual Leave
- Sick Pay
Join our team as a Care Coordinator! Where you will play a vital role in delivering high-quality, person-centred care! You'll manage schedules, match Support Workers to clients, oversee rotas, and ensure seamless care delivery — all while supporting branch growth and maintaining exceptional service standards. If you’re organised, proactive, and passionate about making a real difference in people’s lives, we’d love to hear from you!
As a Care Coordinator, you will:
- Coordinate and manage care schedules, ensuring Support Workers and Care Assistants are matched to clients based on skills, suitability, and location.
- Create and maintain accurate weekly rotas, ensuring all care visits are covered efficiently.
- Support branch growth by working with council contacts and private clients to fill gaps and build new care runs.
- Assist with recruitment, training, and onboarding of new team members.
- Monitor service quality, handle issues or complaints, and ensure compliance with CQC standards and company policies.
- Provide out-of-hours support on a rota basis and cover care calls if needed
Requirements: We’re looking for compassionate and dedicated individuals to be part of our team. To be successful in this role, we ask that you have:
- NVQ Level 3 in Health & Social Care
- Right to Work in the UK
- Fluency in English with excellent communication skills
- A positive, can-do attitude with a caring and dependable nature
- The ability to build and maintain strong relationships with colleagues, clients, and their families
- A genuine desire to improve the lives of those in your care.
- A full UK driving licence and access to your own vehicle
- Availability for evenings and weekends
- A clear Enhanced DBS check
If you meet these requirements and are passionate about making a difference, we’d love to hear from you!