Southampton
£18,000 - £19,000

About The Role

Due to expansion Nobilis Care are looking for our next customer service superstars to support out clients at our contact centre in Southampton.

Full-time applicants are welcome to apply.

Care and/or customer service experience would be an advantage for this role.

What hours am I expected to work?

5 week rolling rota

6am - 2pm
10am - 6pm
2pm - 10pm

Weekend Working

1 weekend out of 5

Reward

  • Guaranteed permanent contracts available
  • Monthly pay
  • Recognition schemes

What will YOU be doing as part of the Nobilis TEAM?

  • Supporting our clients and care staff with inbound calls
  • Providing support to family members and following our internal escalation process
  • Supporting other members of the customer service team
  • Liaising with external healthcare professionals

What do YOU need?

  • A can-do attitude, caring and reliable nature
  • Excellent communication
  • Be able to develop and maintain good working relationships with colleagues, clients and their families

YOUR Nobilis Benefits

  • Automatic Pension Enrolment
  • Annual Leave Entitlement
  • Study towards level 2 or level 3 health and social care NVQ
  • Generous refer a friend scheme
  • Dedicated Mobile Phone and care app for all front-line care staff

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